Can RKDM Tech maintain software that another company built?

Yes. We start with a review of the code, infrastructure and documentation, stabilise anything risky and then take over day-to-day maintenance.

How is maintenance different from new development?

Maintenance keeps an existing system healthy and secure, while new development adds significant capabilities. Most plans include a little of both.

What does a software maintenance plan include?

Operations · 2 October 2026 · 5 min read · RKDM Tech Engineering Team

Short answer

A software maintenance plan should include monitoring and alerting, bug fixes, security patches and dependency updates, backups with tested recovery, performance tuning, and a small, regular budget for improvements. Together, these keep a live system secure and reliable while it continues to evolve with the business.

Why does software need maintenance at all?

Software depends on operating systems, libraries, browsers, cloud services and third-party APIs that change constantly. Even when nobody touches the code, the world around it moves, and security vulnerabilities are discovered in components that were safe when they were installed.

What should a good maintenance plan cover?

Monitoring of uptime, errors and performance, with alerts that reach a person.
Bug fixes with an agreed way of reporting and prioritising issues.
Security patches and regular dependency upgrades.
Automated backups and periodic recovery tests.
Performance reviews of slow pages, queries and background jobs.
Small improvements and feature updates as the business changes.

How do you know the plan is working?

You should receive regular, readable reports that show uptime, incidents and their causes, updates that were applied and improvements that were shipped. Problems should be found by monitoring before customers report them.

Key takeaways

Unmaintained software becomes slower, riskier and more expensive to change.
Security and dependency updates are the most important routine work.
Backups only count if recovery has been tested.
A small budget for improvements keeps the system aligned with the business.

Frequently asked questions

Can RKDM Tech maintain software that another company built?: Yes. We start with a review of the code, infrastructure and documentation, stabilise anything risky and then take over day-to-day maintenance.
How is maintenance different from new development?: Maintenance keeps an existing system healthy and secure, while new development adds significant capabilities. Most plans include a little of both.